We added UnionPay in payment methods! For our Chinese users :)
Time of end a rent
* Extend is available only when, before end of rent less than week. ** Change the IP address of authorization can't be more than once a day.
Answers on often questions
Before write in support, very recommended check this answers on often questions.
Q: For what mobile proxies is needed?
A: Mobile addresses take a part of risks of blocks from you, since addresses for mobile operators are few, and users a lot. IP address will change every 10 minutes.
Q:The external IP address of the proxy will automatically change every 10 minutes?
A: Yes, you don't need anything, the external IP address of the proxy is changed automatically.
Q: Where I can see purchased proxies?
A: The list of proxy you bought can be viewed in the "My proxy" tab or downloaded from the "History" menu of the user.
Q: And if I indicate one proxy in several softwares output IP will be the same in all?
A: Yes, but every 10 minutes it will change.
Q: Proxies are unique every day or can they repeat like the day before yesterday or a week ago?
A: Can be repeated. But they are mobile, you need to consider this. Unique mobile addresses are not needed.
Q: Is it possible to use your proxies in programs for promote (SocialKit for example)?
A: You can use it in promotion programs. SocialKit partners carried out all necessary tests and even a special package is available.
Q: Is your proxy suitable for zennoposter?
A: Yes they are! Many of our customers use our proxy in the ZennoPoster program
Q: How can I find out my IP address?
A: Is necessary on PC or server, from which is planning use proxy, go to https://whoer.net or https://2ip.ru
Q: How does user authorization work?
A: Authorization by login and password or IP address is used. Format of proxy with authorization check with the developers of your software.
Q: How often is possible to change the IP address of authorization?
A: IP address of authorization can be changed no more than once a day
Q: Why is the "Extend" button unavailable?
A: Extend is available only when, before end of rent less than week.
Q: Qiwi, Paypal or other banking systems are available through a proxy?
A: No, they are not available, we're against illegal activities.
Q: Spam in social networks, is it welcome?
A: At your discretion, we're not responsible for blocking accounts. If you bought a proxy for spam, deal with your schemes by yourself. Administration doesn't return funds, if the reason for the return is the blocking of accounts for spam. Social networks have the most advanced protection against spam.
Q: What is the format of proxy?
A: Proxy in HTTPs format (ZennoPoster) login:[email protected]:port, at this moment is supporting almost any software.
Proxy with authorization at IP address as format ip-address:port.
Q: I bought proxy for chosen service, can someone else use the same proxy for the same service?
A: No. Only you use the selected service on the issued proxy, other users can use this proxy only for other services.
Q: How long does changing the IP takes?
A: Changing the IP address does take around 5-15 seconds and almost invisible for user or software. In rare cases, changing IP addresses takes up to 40 seconds (with a full proxy reset).